Privacy Policy

Effective Date: May 05, 2026

Introduction

SproutMe ("SproutMe," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our website, platform, and related services.

SproutMe provides AI-powered marketing planning, execution, analytics, and workflow automation services for businesses, marketers, and agencies. By using our website or services, you agree to this Privacy Policy. If you do not agree, please do not use SproutMe.

Personal Information We Collect

We collect personal information that you provide to us, such as your name, email address, phone number, company name, role, website URL, and other account or contact details.

We may also collect business and marketing information you provide while using SproutMe, including services offered, target audiences, campaign details, budgets, keywords, creatives, personas, channels, brand guidelines, and marketing goals.

If you purchase services from SproutMe, payment information may be processed by a third-party payment provider. We do not store full payment card details unless required through our payment processor.

Information We Collect Automatically

We may automatically collect information when you visit our website or use our platform, including IP address, browser type, device information, pages viewed, session activity, timestamps, and referral information.

We may use cookies and similar technologies to remember preferences, support login, improve performance, analyze usage, and personalize the experience. You can disable cookies in your browser settings, but some features may not work properly.

Information from Integrations

SproutMe may allow you to connect third-party tools such as Google Ads, Meta Ads, Google Analytics, Google Search Console, HubSpot, Salesforce, CRMs, and other marketing or analytics platforms.

When you connect these tools, SproutMe may access campaign performance, website analytics, ad account data, lead data, audience information, conversion data, and related business information. We use this data to provide insights, recommendations, workflows, reports, and optimization support.

How We Use Your Information

We use information to provide, operate, maintain, and improve SproutMe. This includes creating accounts, generating marketing plans, supporting AI-powered workflows, analyzing campaign performance, recommending optimizations, creating reports, providing customer support, processing payments, sending service updates, preventing fraud, improving security, and complying with legal obligations.

AI and Data Use

SproutMe uses AI to help plan, execute, analyze, and optimize marketing work. AI-powered features may process business, marketing, and performance data you provide or connect to the platform.

SproutMe does not use customer business data to train generalized AI models unless clearly stated and permitted by agreement or consent.

How We Share Information

We may share information with trusted service providers that help us operate, host, secure, analyze, support, and improve SproutMe. These providers may include cloud hosting services, payment processors, analytics tools, support tools, email providers, security services, and integration partners.

We may also disclose information when required by law, legal process, government request, or when we believe disclosure is necessary to protect our rights, users, platform security, or the safety of others.

If SproutMe is involved in a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred as part of that transaction.

Data Security

We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, encryption, secure infrastructure, authentication, monitoring, and firewalls.

However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal and business information for as long as needed to provide our services, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.

You may request to update, correct, or delete your information by contacting us.

Your Choices and Rights

Depending on your location, you may have the right to access, correct, delete, restrict, object to, or request a copy of your personal information. You may also withdraw consent where processing is based on consent.

Marketing Communications

You may unsubscribe from marketing emails using the unsubscribe link in the email. We may still send non-promotional messages related to your account, billing, security, legal updates, or service notices.

Children

SproutMe is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn that a child has provided personal information, we will take appropriate steps to delete it.

Third-Party Links

Our website or platform may contain links to third-party websites or services. SproutMe is not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before using their services.

California Privacy Notice

California residents may have additional rights under California privacy laws, including the right to know, access, correct, delete, and opt out of certain sharing of personal information.

SproutMe does not sell personal information for monetary consideration. To exercise your California privacy rights, contact us at privacy@sproutme.ai.

Updates to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we may provide notice on our website or through other appropriate means.

Contact Us

If you have questions about this Privacy Policy or SproutMe's privacy practices, contact us at privacy@sproutme.ai.